Here you will find answers to frequently asked questions.
Where are the clothes made?
All clothing is made in Portugal, with our socks being made in Bulgaria. All other accessories are produced in China.
The quality of the products played a major role in the selection of production locations. Various locations were tested and analyzed in detail.
What materials are used?
The exact materials used for the products can be seen on the respective product page. If you have any questions, please feel free to contact us.
Is international shipping available?
We offer international shipping. However, any additional costs associated with shipping will be your responsibility.
Deliveries within Switzerland are free.
How can I track my order?
You will receive information about your order or delivery via email. Otherwise, you can access this information in your customer account.
Can I change or cancel my order?
If you would like to change or cancel your order, please contact us immediately via email. We will review your request and inform you of the next steps. Otherwise, we cannot guarantee that your entered order can be changed or canceled retrospectively.
Are returns offered?
Returns are offered within Switzerland. If you are in another country, unfortunately returns cannot be accepted. Therefore, please check the clothing size in advance.
How can I contact customer service?
Please contact us via email. Our team will take care of your request as soon as possible. The email address is: info@giorgirossi.ch